Higher Power Raw Foods

Frequently Asked Questions

Q: Why can't I log in to my account since the website changed?

A: The new E-Commerce that we are using has began its own new database of customers. Our existing customer account database is used only to reference any past orders.

Solution:

"Continue as a Guest" and place your order. After your order is complete, you will be asked if you would like to set a password. If you save a password, you will be able to return the next time and Login with your new account. It will save your Billing and Shipping Address, but never your sensitive payment information.

Please note, unless you set a password after your order, you will need to checkout as a Guest the next time you decide to place an order. If you would like to request a password be set for you, if you forgot to save a password, email us and we can set that up.